{"id":15,"date":"2025-10-17T11:26:36","date_gmt":"2025-10-17T11:26:36","guid":{"rendered":"https:\/\/lightpink-duck-199951.hostingersite.com\/?page_id=15"},"modified":"2026-02-05T17:03:53","modified_gmt":"2026-02-05T17:03:53","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/zlatarna-kolatahi.com\/?page_id=15","title":{"rendered":"Politika o Vra\u010dilih"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Politika vra\u010dil in reklamacij<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Na\u0161a politika vra\u010dil in reklamacij velja <strong>30 dni<\/strong> od datuma nakupa. \u010ce je od nakupa minilo ve\u010d kot 30 dni, \u017eal ne moremo ponuditi vra\u010dila kupnine ali zamenjave izdelka.<\/p>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">Pogoji za vra\u010dilo<\/h2>\n\n\n\n<p>Da je izdelek upravi\u010den do vra\u010dila, mora biti:<\/p>\n\n\n\n<br>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>neuporabljen,<\/strong><\/li>\n\n\n\n<li><strong>v enakem stanju, kot ste ga prejeli,<\/strong><\/li>\n\n\n\n<li><strong>v originalni embala\u017ei,<\/strong><\/li>\n\n\n\n<li><strong>brez znakov no\u0161enja, po\u0161kodb ali posegov.<\/strong><\/li>\n<\/ul>\n\n\n\n<br>\n\n\n\n<p>Za uveljavljanje vra\u010dila je potrebno predlo\u017eiti <strong>ra\u010dun ali drugo dokazilo o nakupu<\/strong>.<\/p>\n\n\n\n<p>Izdelka <strong>ne po\u0161iljajte neposredno proizvajalcu<\/strong>.<\/p>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">Izdelki, ki jih ni mogo\u010de vrniti<\/h2>\n\n\n\n<p>Vra\u010dila niso mo\u017ena za naslednje vrste izdelkov:<\/p>\n\n\n\n<br>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>darilne kartice,<\/strong><\/li>\n\n\n\n<li><strong>digitalne ali prenosljive izdelke,<\/strong><\/li>\n\n\n\n<li><strong>izdelke po meri ali personalizirane izdelke,<\/strong><\/li>\n\n\n\n<li><strong>higienske izdelke ali izdelke za osebno uporabo,<\/strong><\/li>\n\n\n\n<li><strong>izdelke z znaki uporabe ali no\u0161enja.<\/strong><\/li>\n<\/ul>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">Delna vra\u010dila kupnine<\/h2>\n\n\n\n<p>Delno vra\u010dilo kupnine je mo\u017eno v naslednjih primerih:<\/p>\n\n\n\n<br>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>izdelek ka\u017ee o\u010ditne znake uporabe,<\/strong><\/li>\n\n\n\n<li><strong>izdelek ni v originalnem stanju, je po\u0161kodovan ali mu manjkajo deli, kar ni posledica na\u0161e napake,<\/strong><\/li>\n\n\n\n<li><strong>izdelek je bil vrnjen po izteku 30-dnevnega roka.<\/strong><\/li>\n<\/ul>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">Vra\u010dilo kupnine<\/h2>\n\n\n\n<p>Ko prejmemo in pregledamo vrnjen izdelek, vas bomo po elektronski po\u0161ti obvestili o prejemu ter o <strong>odobritvi ali zavrnitvi vra\u010dila<\/strong>.<\/p>\n\n\n\n<p>V primeru odobritve bo vra\u010dilo kupnine izvedeno na <strong>enak na\u010din pla\u010dila<\/strong>, kot je bilo uporabljeno ob nakupu, v nekaj delovnih dneh.<\/p>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">Zamude ali manjkajo\u010da vra\u010dila<\/h2>\n\n\n\n<p>\u010ce vra\u010dila \u0161e niste prejeli:<\/p>\n\n\n\n<br>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>preverite stanje na svojem ban\u010dnem ra\u010dunu,<\/strong><\/li>\n\n\n\n<li><strong>kontaktirajte izdajatelja kartice (obdelava lahko traja nekaj dni),<\/strong><\/li>\n\n\n\n<li><strong>nato kontaktirajte svojo banko.<\/strong><\/li>\n<\/ol>\n\n\n\n<br>\n\n\n\n<p>\u010ce po vseh teh korakih vra\u010dila \u0161e vedno niste prejeli, nas kontaktirajte na<strong> e-po\u0161tni naslov<\/strong>.<\/p>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">Izdelki v akciji<\/h2>\n\n\n\n<p>Vra\u010dilo kupnine velja <strong>le za izdelke po redni ceni<\/strong>. Izdelkov kupljenih v akciji ali s popustom ni mogo\u010de vrniti.<\/p>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">Zamenjave<\/h2>\n\n\n\n<p>Izdelke zamenjamo <strong>izklju\u010dno v primeru napake ali po\u0161kodbe<\/strong>.<br>\u010ce \u017eelite zamenjavo za enak izdelek, nam pi\u0161ite na <strong>e-po\u0161tni naslov<\/strong> in izdelek po\u0161ljite na:<\/p>\n\n\n\n<br>\n\n\n\n<p><strong>Zlatarna Kolatahi<\/strong>, <strong>Gasilska ulica 1, 6310 Izola<\/strong><\/p>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">Vra\u010dilo po\u0161iljk<\/h2>\n\n\n\n<p>Za vra\u010dilo izdelka ga po\u0161ljite na naslednji naslov:<\/p>\n\n\n\n<br>\n\n\n\n<p><strong>Gasilska ulica 1<\/strong><\/p>\n\n\n\n<br>\n\n\n\n<p>Stro\u0161ke po\u0161iljanja vra\u010dila krije kupec. Stro\u0161ki po\u0161tnine niso vra\u010dljivi in bodo v primeru vra\u010dila kupnine od\u0161teti od zneska vra\u010dila.<\/p>\n\n\n\n<p>\u010cas dostave zamenjanega izdelka je odvisen od kraja bivanja.<\/p>\n\n\n\n<p>Pri vra\u010dilu izdelkov vi\u0161je vrednosti priporo\u010damo uporabo sledljive po\u0161iljke ali dodatno zavarovanje po\u0161iljke. Ne moremo jam\u010diti za prejem vrnjenega izdelka.<\/p>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">Potrebujete pomo\u010d?<\/h2>\n\n\n\n<p>Za vsa vpra\u0161anja glede vra\u010dil, reklamacij ali zamenjav nas kontaktirajte na e-po\u0161tni naslov, telefonsko \u0161tevilko, ali nas obi\u0161\u010dite v poslovalnici<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politika vra\u010dil in reklamacij Na\u0161a politika vra\u010dil in reklamacij velja 30 dni od datuma nakupa. \u010ce je od nakupa minilo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politika o Vra\u010dilih - Zlatarna Kolatahi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zlatarna-kolatahi.com\/?page_id=15\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politika o Vra\u010dilih - Zlatarna Kolatahi\" \/>\n<meta property=\"og:description\" content=\"Politika vra\u010dil in reklamacij Na\u0161a politika vra\u010dil in reklamacij velja 30 dni od datuma nakupa. \u010ce je od nakupa minilo [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/zlatarna-kolatahi.com\/?page_id=15\" \/>\n<meta property=\"og:site_name\" content=\"Zlatarna Kolatahi\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-05T17:03:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/?page_id=15\",\"url\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/?page_id=15\",\"name\":\"Politika o Vra\u010dilih - Zlatarna Kolatahi\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/#website\"},\"datePublished\":\"2025-10-17T11:26:36+00:00\",\"dateModified\":\"2026-02-05T17:03:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/?page_id=15#breadcrumb\"},\"inLanguage\":\"sl-SI\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/zlatarna-kolatahi.com\\\/?page_id=15\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/?page_id=15#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politika o Vra\u010dilih\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/#website\",\"url\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/\",\"name\":\"Zlatarna Kolatahi\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sl-SI\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/#organization\",\"name\":\"Zlatarna Kolatahi\",\"url\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sl-SI\",\"@id\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/cropped-cropped-Posnetek_zaslona_2026-01-17_123852-removebg-preview.png\",\"contentUrl\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/cropped-cropped-Posnetek_zaslona_2026-01-17_123852-removebg-preview.png\",\"width\":512,\"height\":512,\"caption\":\"Zlatarna Kolatahi\"},\"image\":{\"@id\":\"https:\\\/\\\/zlatarna-kolatahi.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Politika o Vra\u010dilih - Zlatarna Kolatahi","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/zlatarna-kolatahi.com\/?page_id=15","og_locale":"sl_SI","og_type":"article","og_title":"Politika o Vra\u010dilih - Zlatarna Kolatahi","og_description":"Politika vra\u010dil in reklamacij Na\u0161a politika vra\u010dil in reklamacij velja 30 dni od datuma nakupa. \u010ce je od nakupa minilo [&hellip;]","og_url":"https:\/\/zlatarna-kolatahi.com\/?page_id=15","og_site_name":"Zlatarna Kolatahi","article_modified_time":"2026-02-05T17:03:53+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/zlatarna-kolatahi.com\/?page_id=15","url":"https:\/\/zlatarna-kolatahi.com\/?page_id=15","name":"Politika o Vra\u010dilih - Zlatarna Kolatahi","isPartOf":{"@id":"https:\/\/zlatarna-kolatahi.com\/#website"},"datePublished":"2025-10-17T11:26:36+00:00","dateModified":"2026-02-05T17:03:53+00:00","breadcrumb":{"@id":"https:\/\/zlatarna-kolatahi.com\/?page_id=15#breadcrumb"},"inLanguage":"sl-SI","potentialAction":[{"@type":"ReadAction","target":["https:\/\/zlatarna-kolatahi.com\/?page_id=15"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/zlatarna-kolatahi.com\/?page_id=15#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/zlatarna-kolatahi.com\/"},{"@type":"ListItem","position":2,"name":"Politika o Vra\u010dilih"}]},{"@type":"WebSite","@id":"https:\/\/zlatarna-kolatahi.com\/#website","url":"https:\/\/zlatarna-kolatahi.com\/","name":"Zlatarna Kolatahi","description":"","publisher":{"@id":"https:\/\/zlatarna-kolatahi.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/zlatarna-kolatahi.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sl-SI"},{"@type":"Organization","@id":"https:\/\/zlatarna-kolatahi.com\/#organization","name":"Zlatarna Kolatahi","url":"https:\/\/zlatarna-kolatahi.com\/","logo":{"@type":"ImageObject","inLanguage":"sl-SI","@id":"https:\/\/zlatarna-kolatahi.com\/#\/schema\/logo\/image\/","url":"https:\/\/zlatarna-kolatahi.com\/wp-content\/uploads\/2026\/01\/cropped-cropped-Posnetek_zaslona_2026-01-17_123852-removebg-preview.png","contentUrl":"https:\/\/zlatarna-kolatahi.com\/wp-content\/uploads\/2026\/01\/cropped-cropped-Posnetek_zaslona_2026-01-17_123852-removebg-preview.png","width":512,"height":512,"caption":"Zlatarna Kolatahi"},"image":{"@id":"https:\/\/zlatarna-kolatahi.com\/#\/schema\/logo\/image\/"}}]}},"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/Ph5sR2-f","_links":{"self":[{"href":"https:\/\/zlatarna-kolatahi.com\/index.php?rest_route=\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zlatarna-kolatahi.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zlatarna-kolatahi.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zlatarna-kolatahi.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zlatarna-kolatahi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15"}],"version-history":[{"count":9,"href":"https:\/\/zlatarna-kolatahi.com\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":3301,"href":"https:\/\/zlatarna-kolatahi.com\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions\/3301"}],"wp:attachment":[{"href":"https:\/\/zlatarna-kolatahi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}